Terms & Conditions

1. Acceptance of Terms

Welcome to Zyca Bathware. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with any part of these terms, you may not access our website or use our services.

2. Definitions

• "Company" refers to Zyca Bathware
• "Products" refers to bathroom fixtures, fittings, and accessories sold by us
• "Services" includes installation, maintenance, and customer support
• "Website" refers to our online platform and mobile applications
• "User" refers to anyone who accesses our website or purchases our products

3. Product Information and Availability

We strive to provide accurate product descriptions, specifications, and pricing. However:

• Product colors may vary slightly due to monitor settings
• Specifications are subject to change without notice
• Product availability may vary by location
• We reserve the right to discontinue products at any time
• Prices are subject to change without prior notice

4. Orders and Payment

Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders
• Order confirmation does not guarantee product availability
• Bulk orders may require special terms and conditions

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards, debit cards, and bank transfers
• All prices are in Indian Rupees (INR) unless otherwise stated
• Additional charges may apply for installation and delivery

5. Delivery and Installation

Delivery

• Delivery times are estimates and may vary
• Delivery charges are calculated based on location and order value
• Customer must be present to receive delivery
• Risk of loss transfers to customer upon delivery

Installation

• Professional installation is recommended for all products
• Installation services are provided by certified technicians
• Additional charges may apply for complex installations
• Customer must ensure site readiness before installation

6. Warranty and Returns

Warranty Coverage

• Products come with manufacturer's warranty as specified
• Warranty covers manufacturing defects only
• Warranty does not cover normal wear and tear
• Improper installation or use voids warranty
• Warranty claims require proof of purchase

Return Policy

• Returns accepted within 7 days of delivery
• Products must be in original condition and packaging
• Custom or personalized products cannot be returned
• Return shipping costs are customer's responsibility
• Refunds processed within 7-10 business days

7. User Responsibilities

Users agree to:

• Provide accurate and complete information
• Use products according to manufacturer instructions
• Maintain products properly to ensure longevity
• Report defects or issues promptly
• Comply with all applicable laws and regulations
• Not misuse or abuse our website or services

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by intellectual property rights. Users may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or copy our product designs
• Create derivative works based on our content

9. Limitation of Liability

To the maximum extent permitted by law, Zyca Bathware shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the purchase price of products
• Issues arising from improper installation or use
• Third-party actions or services

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

11. Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

We encourage users to contact us directly to resolve any issues before pursuing legal action.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms or our services, please contact us: