Privacy Policy

Last updated: January 2024

1. Introduction

Zyca Bathware ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

  • Name and contact information (email, phone number, address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Communication preferences
  • Purchase history and product preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on site
  • Referring website information

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Analyze usage patterns and preferences

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • With payment processors for transaction processing
  • With shipping companies for order delivery
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • In connection with a business transfer or merger

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and employee training
  • Incident response procedures

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Restrict processing of your information
  • Data portability (receive your data in a structured format)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@zycabathware.com

Phone: +91 98765 43210

Address: 123 Business District, Andheri East, Mumbai - 400069, Maharashtra, India